Is someone familiar with this problem and has got some other solution to this problem? On another computer the recent version of the Creative Cloud Client works flawlessly. The last resort (at least of which I could think of) would be a complete reinstallation of Windows but I'd like to avoid such a radical step as I am glad that on this company computer all the software is installed that I need. None of these steps had helped and the problem of the crashing Creative Cloud client persists. Resetted windows system files via Windows Inplace Upgrade.Ran DISM /online /cleanup-image /restorehealth with no problems.Ran SFC /scannow, which ran successfully with no errors.Cleaned all residue folders of Adobe in Program Files, Program Files (x86), all Common Files folders, local appdata, Roaming.Used the Adobe Cleanup Tool several times and reinstalled the Creative Cloud client several times.The Windows version is Windows 10 Enterprise LTSB 2016. (I'm using a german Windows version, sorry) Vollständiger Name des fehlerhaften Pakets:Īnwendungs-ID, die relativ zum fehlerhaften Paket ist: Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\KERNELBASE.dllīerichtskennung: 2b801a44-6658-4d8d-a75e-d2b84c7425cd Pfad der fehlerhaften Anwendung: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe Startzeit der fehlerhaften Anwendung: 0x01d710dbe244839a
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 3.0, Zeitstempel: 0x57899809 Name der fehlerhaften Anwendung: Adobe CEF Helper.exe, Version: 5.4.1.534, Zeitstempel: 0圆03ad432 Windows Event Viewer displays an Application Error 1000 with the following content each time I am trying to start the client:
After updating it, I am not able to start it again as it is immediately crashing after startup. I am using the Creative Cloud Desktop app, which worked flawlessly since yesterday morning.
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